Shipping Policies

Shipping Policies

Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1-2 business days

Please note that delivery times are estimates and may vary depending on your location and the shipping carrier's conditions.

Shipping Restrictions

We currently ship to addresses within Balkans. We do not ship to P.O. Boxes or APO/FPO addresses.

For international shipping, please contact us directly at [Customer Service Email] to arrange for special delivery options.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on the shipping carrier’s website.

Shipping Delays

If there are any delays in shipping, we will notify you via email as soon as possible. Shipping delays may occur due to unforeseen circumstances such as weather, customs clearance, or high order volumes.

Lost or Damaged Packages

We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us immediately at [Customer Service Email] with your order number and a photo of the item’s condition. We will work with the shipping carrier to resolve the issue.

International Shipping

We currently do not offer international shipping directly through our website. If you are interested in placing an international order, please contact us at [Customer Service Email] for assistance.

Customs, Duties, and Taxes

LabProff is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

Contact Us

If you have any questions or concerns about our shipping policies, please contact us at [Customer Service Email] or [Customer Service Phone Number]. We’re here to help!